It’s not too late to make a new year’s resolution for 2013.  According to that ever accurate source Wikipedia, there is a rich and long history behind the practice of making resolutions to improve.  New Year’s Resolutions date as far back as the ancient Babylonians, who made promises to their gods at the start of each year that they would return borrowed objects and pay their debts.  The Romans began each year by making promises to the god Janus, for whom the month of January is named and in the medieval era, knights took the "peacock vow" at the end of the Christmas season each year to re-affirm their commitment to chivalry.  The concept, regardless of creed, is to reflect upon self-improvement annually.

For my fellow trainers, I offer these three simple resolutions to help make 2013 a year of improved student satisfaction, knowledge transfer, and operational impact.

1.  Review, Renew and Refresh.  Resolve to complete a review of all currently available content.  Retire that which is outdated or no longer relevant.  Check for opportunities to renew and refresh any existing content.  Do you have FLASH based content that isn’t working in your mobile environment?  Do you have ILT that can be migrated to online?  Consider this your content check-up for the year.

2.   Measure More.  Resolve to do a better job measuring your team's efficiency in 2013.  How many Instructional Design hours go into producing an hour of eLearning student seat time?  How many hours in development time?  Do you have well written job knowledge checks, quizzes, and tests to measure knowledge transfer?  Go beyond “smile sheets” and measure to prove the value of your work – and the efficiency of your team in creating new assets.

3.   Assess First.  Resolve to not skip this critical step.  Just because Operations tells you they have a training issue doesn’t necessarily mean it’s a training issue.  Perhaps there are other items impacting performance.  Systems?  Processes?  Tools?  Team member Motivation?  Resolve to do a full assessment and determine the “right tool” before embarking on creation of new content.  Combined with steps 1 and 2 above, you’ll be well on your way to keeping your content fresh, relevant, and impactful.

Review and improve your current assets.  Vow to improve your measurement of program effectiveness.  Steadfastly refuse to skip the assessment phase.  These three relatively simple, but not all that easy, resolutions are designed to positively impact your training team’s performance in 2013.  In the year ahead, remember our motto – Take Care of the Customer, Take Care of Each Other, Take Care of Yourself!

Leave us a message and a best time to contact you.

* Fields are required