about us
Orgwide Serivces, LLC, was founded in response to a need for efficient and cost-effective ways to deliver mission-critical news, training and knowledge and to collaborate across any organization. Our clients span industry, not-for-profit organizations and government agencies—all with the common need to ensure consistent transfer of information across their geographically dispersed and complex organizations.Our methodology, platform, online tools and consultative services act together to offer the access and flexibility of social networking with the knowledge management and control of a dedicated intranet. Using our tools, our clients can offer their target audience of employees, contractors, suppliers or customers a personalized and customized user experience—all structured with scientifically-developed training formats and knowledge assessments built in.With our highly skilled multi-disciplinary team of communication, instructional design and assessment specialists, Orgwide can significantly and creatively enhance the ways in which organizations and individuals inform and become informed. |
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Bob Taylor, co-founder and CEO of OrgWide Services, brings 30 years of hands-on management, real-world leadership, and business experience to our organization. Most importantly, he brings unity of purpose to our team. Bob's enthusiasm and commitment for developing skills in others has resulted in a synthesis of a business and personal philosophy that culminated in the inception of Orgwide. A former Sr. Manager in FedExs world-recognized Leadership Institute, Bob learned the leadership trade by practicing and applying his lessons in the trenches. As one of the early managers at the then-fledgling express cargo company, Bob quickly grew in the ranks while accepting positions of greater responsibility. After an impressive career in operations, Bob was invited back to headquarters to train and develop other leaders. Bob was rewarded for his contribution to the success of the Leadership Institute and its students when he received the companys most coveted award for individual contribution, the Five-Star Award for Excellence.
Jim Hartigan, Chief Business Development Officer and Partner joined the firm in April 2010 after nearly 30 years experience in the hospitality industry, including the last 18 as a senior executive with Hilton Worldwide. Jim is talented in driving change and business processes through the development of comprehensive strategies that streamline operations, drive brand awareness and preference, and increase customer satisfaction. Jim’s last position was that of Senior Vice President – Global Brand Services where he provided strategic leadership and business development and support to the $22B enterprise of 10 brands and more than 3,400 hotels in 80 countries around the world. His team was responsible for ensuring excellence in system product quality, customer satisfaction, market research, brand management, media planning, and sustainability.
Karen Bean, Vice President of Customer Service and Sales, has spent the last 25 years seeking out, assembling, documenting, and reinventing every sort of business puzzle one could imagine. Since 2006, she has ensured that Orgwide clients receive world-class service by working closely with their teams and our own internal production specialists and solutions consultants. Currently, Karen focuses on providing operations standardization consulting to clients with geographically diverse workforces, migrating their policies and procedures into online formats, and communicating the changes to enhance success. This work has directly supported the simplification of client's workflow steps driving significant efficiencies. Karen’s love of data, documentation and databases was developed during 20+ years as a Certified Public Accountant, specializing in taxation and business reorganizations. During her tenure working in client service positions in both the foodservice industry (U.S. Foodservice, Albert Fisher) and public accounting firms (Arthur Andersen & Co., Deloitte & Touche), Karen was also responsible for the development of staff and client training and cross-functional marketing strategies.
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As Co-Founder of Orgwide, Damien Bean leads the effort to empower people globally by helping them find, discover and experience relevant career training online. In this role, Damien oversees our financial and IT strategies and development of Orgwide Services. Before taking his current position, Damien was Vice President of Corporate Systems at Hilton Hotels in the US. In that position he lead the integration of the 400+ hotels and 75,000 team members associated with the purchase of the Hampton Inns, Doubletree Hotels, Embassy Suites and Homewood Suites brands. During his tenure, Hilton became one of the earliest adopters of this next generation web-based architecture amongst the Fortune 500. In conjunction with re-engineering of Hiltons internal business processes, Damien championed the transition of Hiltons systems to an industry standard architecture.
Dr. Joe Thomas is an innovator and entrepreneur, who joined the company during the start-up phase in 2004 to provide strategic direction and develop the guiding principles for the adoption of an integrated, cross-disciplinary methodology for developing creative and effective eLearning solutions. For more than 20 years, Joe has created and evaluated technology-based learning solutions for education and workplace training. Collaborating with professionals and experts across many different disciplines, he has developed industry-leading strategies for transferring learning and knowledge, and then assessing the impact of learning on the individual and the organization. Joe is a former member of senior management at NIKE, Inc. where he worked domestically and internationally (Japan, Korea, Belgium) to implement Change Management and training solutions for new distribution centers being built in Asia and Europe. He managed a multi-cultural team in the areas of organizational development, applications training, and executive leadership development.
Liz Giovannini wears two hats with OrgWide. She is Senior Communications Consultant and a member of the Business Development Team. Liz joined OrgWide in 2006, with extensive experience in the strategic planning of internal and external communication projects for a variety of companies ranging from Fortune 500 companies and government organizations to small businesses and individuals. Her specialty is the development and implementation of communication plans for the launch and reinforcement of new service initiatives for the hospitality and food production/food service industries. Of particular note was her partnership with Hampton Inns as they planned and launched their 2004 rebranding exercise, Make It Hampton, to its more than 1,400 hotels. (Make It Hampton delivered over four million changes and sparked a revolution in the hospitality industry.) Liz led communication teams as they developed and implemented a communication strategy for pilot testing and the ultimate release of Hampton’s On the House® Hot Breakfast and Cloud Nine Bedding. She continues to consult on regular updates to the project’s core products and services and in the launch of new initiatives.
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bio - bob taylor
bio - jim hartigan
bio - karen bean
bio - damien bean
bio - joe thomas phd
bio - liz giovannini