Apr 28, 2014, 5:27 AM
You’re involved in some sensitive, public issues in your job, and your employees and the public are keeping an eye on these matters every day.
Apr 22, 2014, 5:27 AM
In previous blogs we talked about discretionary effort and the connection to employee engagement. We viewed discretionary effort as the difference between what is minimally needed to function in the…
Apr 14, 2014, 5:27 AM
Last week, we talked about Discretionary Effort (DE) and the many touch points employees control as part of the normal process of just doing their job.  What is the relationship between discretionary…
Apr 8, 2014, 7:58 AM
With the Winter Olympics in Sochi, Russia behind us, I am reminded of how very narrow the margin of victory really is. Tenths and hundreds of a second can mean the difference between Gold, Silver,…

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