Jan 23, 2012, 1:39 PM
Staples has the Easy Button. Mardi Gras has the Big Easy, and my daughter has her Easy-Bake Oven. What do you have? We have some very smart followers of the (thought)wide blog series, and they shared a great deal of feedback on our recent blog 12 Revolutionizing Communication Resolutions for 2012 and they asked us – “Is there an EASY way that I can make MY communications better?”  Which got me to thinking – Is there an E.A.S.Y. way to better communications?  And the answer is YES – and here are my four E.A.S.Y. steps that can help you to make YOUR communication E.A.S.Y.!     E – Establish a simple and easy-to-understand statementA – Ask questions, seek feedback right away, and be open to answering questionsS – Set aside time to have direct communication with team members via a face-to-face meeting or conference call to discuss new and important messages. Y – Yahoo!  Effective communication includes more than to do’s and to don’ts….it includes celebrating the good stuff – and what is in it for the team member - in public! E – Establish a simple and easy-to-understand statementWrite with your team in mind. Use words and phrases that are familiar and used among your team on a regular basis. Eliminate any unnecessary words or terminology and boil it down to the most basic information. The simplest of sentences can be the most attention grabbing. Go! Fight! Win! A – Ask questions, seek feedback right away, and be open to answering questionsOnce your team has had the opportunity to read or listen to your message, ask them to repeat them back to you in their own words while you check for understanding. Ask them if there are words or phrases that are unclear. Seek your team’s feedback on how they would refine your message. S – Set aside time to have direct communication with team members via a face-to-face meeting or conference call about important new messagesDon’t get lost in the shuffle of the To-Do List and deadlines. Ask your team to set aside time to review new goals and objectives with you. If you keep the time focused and productive, you will see a return on your investment of time and resources. Y – Yahoo!  Effective communication includes more than to do’s and to don’ts….it includes celebrating the good stuff – and what is in it for the team member - in public!Everyone loves a party and everyone loves it more when they are reason for the party. As milestones, goals and objectives are met, take time to recognize those who made it possible. Be specific about their contribution. Take the opportunity to show your team members how this is not only helping your team as a whole, but how it is also helping each individual team member. You may not get to the Big Easy this year, enjoy slightly burnt “treats” from your daughter’s Easy-Bake Oven or have a hidden Red Easy Button, but communicating can be “E.A.S.Y.” if you follow these four simple (thought I’d say “easy” again didn’t ya?) steps!
Jan 9, 2012, 1:38 PM
The confetti has settled, and the champagne bubbles have fizzled. It’s back to the grindstone and time to get down to the business of 2012. January is a time for making resolutions and setting goals,…
Dec 12, 2011, 1:38 PM
Last week we began our look at “innovation.” We started by establishing the difference between Innovation and Invention. Innovation takes what is there and makes it better. Invention is the creation…
Dec 5, 2011, 1:38 PM
In my discussions with business leaders across multiple industries the need for “Innovation” seems be in vogue these days. I don’t know if it is a sign of the recovering economy and the results of…
Nov 22, 2011, 1:29 PM
The results are in!  The first annual Orgwide Thanksgiving Survey gives us undisputed (so far, anyway) evidence on how you rate the glorious, delicious, foods of the traditional Thanksgiving…
Nov 15, 2011, 1:29 PM
At Orgwide Services, there are very few subjects we take as seriously as the development of quality training and surveys. However, one such subject happens to be food—sweet, glorious, delicious food.…
Nov 7, 2011, 1:29 PM
Remember the game you played in kindergarten called “telephone” where everyone sits in a circle and a secret is whispered from person to person? The secret might be something along the lines of “I…
Oct 31, 2011, 1:29 PM
The annual employee survey for your hotel closed last week and you restlessly anticipate the results for your hotel teams.  You think you have a good sense for your team members’ opinions, but…
Oct 17, 2011, 1:28 PM
Beauty is in the eye of the beholder and a rose by any other name…should be placed in the diminish zone. Confusing? Understanding how the eye perceives and tracks information on a canvas has become an…
Oct 12, 2011, 1:28 PM
In this month’s issue of CLO Magazine, David Vance, former President of Caterpillar University, sharply articulated the benefits of operating your training department like a business, including having…

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