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client: hospitality franchisor
audience: quality assurance and franchise support
objective: analyze operational metrics to predict service issues
delivery: fully defined conceptual model
benefit: formalized approach to operations analysis 

 

 

Orgwide has developed a comprehensive model linking performance data and predictive analysis.  Our operations metrics model analyzes historical data and compares it with known patterns to identify the probability of likely service issues at specific franchise properties or departmental operations.  The presentation slides below provide an overview of our detail model at a conceptual level.